1. General provisions

This Privacy Policy explains how HoReCa Fair Banja Luka (hereinafter: Organizer, we, us) collects, uses and protects your personal data when you visit the site horecafairbl.com or provide us with data via online forms (registration, applications, contact).

2. What data we collect

• Exhibitor registration data: company name, address, JIB/PIB, contact person, telephone, e-mail.
• Contact form: name, e-mail, title and message content.
• Technical data: IP address, browser type, date & visit time (server logs and Google Analytics cookies).

3. How we use data

• Processing and administration of your application for participation in the fair.
• Sending information about the fair, tickets, events and promotions.
• Responding to your inquiries via the contact form.
• Statistical analysis of site visits (anonymized data).

4. Legal basis of processing

We process personal data on the basis of:
(a) contractual relationship (when you complete the application),
(b) legitimate interest (marketing to business users) or
(c) your express consents (newsletter).

5. Cookies (Cookies)

We only use necessary cookies and the Google Analytics cookie to measure traffic. Analytical data is anonymized and we cannot identify you as a natural person. You can turn off cookies in your browser settings.

6. Data Sharing

We do not sell or rent your personal data to third parties. Data we can disclose exclusively:

• trusted processors (e.g. email platform) under a confidentiality agreement,
• to the competent authorities when it is legally required.

7. Security and data storage

Data is stored on secure servers in the EU and is accessible only to authorized employees. We store them for a maximum of 5 years or less if you withdraw your consent.

8. Your rights

In accordance with the GDPR and the Data Protection Law of Bosnia and Herzegovina, you have the right to:

• access to personal data,
• correction and erasure (right to be forgotten),
• limitation of processing,
• data portability,
• objection to direct marketing.

To exercise your rights, please contact us via the email listed below.

9. Policy Changes

We may update this Policy from time to time. A new version will be published on the same page with the date of modification. We recommend that you review it periodically.

10. Contact

Send privacy questions to
office@horecafairbl.com
or by mail to the Organizer's address.